Client Reviews on BaneCare Management, LLC

    • 2.2
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Shawn Bousquet Oct 22, 2017

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Most helpful critical review

0 people found the following review helpful

By Gail Saunders Nov 22, 2018

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Feedback:

Do not place your loved ones at this facility. The CNAs are awesome and the nursing staff is good as well as the the physical therapy tea. They do not have the ability to meet patient’s individual needs. How many times did we press the buzzer for assistance and to no avail. Even the patient next to us pressed his buzzer and no one came. I had to personally walked down to the nurse’s station to get their attention. If the patient has specific dietary needs such as diabetes, they pay no attention even after repeated conversations with the staff about their meal. How would you like to get your meals at 9 am and 7 pm for dinner and having diabetes. After vigorous complaints, still no remedy. Insulin level checks would come after the meals...not acceptable. Food would frequently be cold and asked to be warmed up. How would you like your loved one to get a ham and cheese sandwich 3 out of 5 nights for dinner? Sometimes physical therapy didn’t have the time that day to work with the patient...totally unacceptable. Even the day we requested discharge, I was assured that the patient would have a shower before discharge. Of course that didn’t happen. We were very upset to see the patient care that was received and we could speak up for ourselves. What about the ones that don’t have someone who cares about them.

Feedback:

(Translated by Google) Green nice (Original) Vert nice

Feedback:

Keep your loved ones away from this place. On two separate occasions my mother had to call me to talk to someone at the nursing desk to get someone to answer the call button, after a half hour of waiting. Completely unacceptable. More than half the staff act like they hate their jobs and pass the attitude on to the patients.If any other options are available for the rehabilitation of your family member, go with any other place.

Feedback:

My Mother moved to Bay Path the end of Jan. Timing was crucial at the time. It was a difficult decision, yet the administration was so helpful. They were kind and understanding. She has been to many nursing homes for rehab, including Bay Path, years ago. She has accepted this decision as her own. The nursing staff is wonderful. Food, ups and down. She has gained weight. She is healthier. They make me feel welcome. I visit approx 4 to 5 times a week.Thank you for helping me take care of my wonderful Mom.

Feedback:

STAY AWAY, STAY VERY FAR AWAY!! Awful experience, negligent care. No proper record keeping, ask for info on your loved one. Like pulling teeth to get a straight answer from anyone. Food is awful. Residents constantly complaining in the lunch room. You will be sorry if you send you loved one here.I wish someone had left a review for me to read, I never would have let my mother go there.She was admitted through ER approximately 12 hours after being released from Bay Path. Needing emergency catheterization. Why did they not know she was not urinating??? She suffered needlessly from their negligence. Who knows what may have happened if I didn't take her home. Her bladder may have burst!!! Bay Path released her that way, ignoring her complaints of pain. Terrible Place.

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