Client Review on BBVA

Desii Pérez

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Desii Pérez

Negative Review

October 26, 2019

Reviewed on Oct 26, 2019

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(Translated by Google) I swallow 225 euros the cashier. I believe the incidence at 3:30 in the morning. When I arrive in the morning they don't want to give me the money despite knowing that they have 225 EUROS left over. I call the service again 24 hours a day, and they leave the incident created again. I try to call the store to give me a solution, after 20 minutes calling without stopping they take it from me, they tell me that this problem takes it "box" and nobody answers me.Terrible people, lousy service ...Don't call, rude, they don't care about the problem you have with the bank.(Original)Se me traga 225 euros el cajero. Creo la incidencia a las 3:30 de la mañana. Cuando llego por la mañana no me quieren dar el dinero a pesar de saber que les SOBRAN 225 EUROS. Vuelvo a llamar al servicio 24 horas, y me dejan la incidencia otra vez creada. Intento llamar a la tienda para que me den una solución, después de 20 minutos llamando sin parar me lo cogen, me dicen que ese problema lo lleva "caja" y nadie me responde. Pésimas personas, pésimo servicio... No llaméis, maleducados, les da igual el problema que tengáis con el banco.

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