Client Review on Birmingham Geek - Computer Repair

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A Life Saving Experience. Outstanding ! They turned my tragic computer issue into one of the biggest reliefs of my life. As a former news talk radio personality at 760 WJR, I saved 100s of recordings of The Mitch Albom Show and I wrote and voiced literally 100s of radio & TV commercials. Everything disappeared when I spilt a beverage on the keyboard of my MacBook Pro lap top. It leaked into the hard drive and my documents, photos and most importantly 20 years of my professional voice over work disappeared. My previous voice over recordings are needed in order for me to pursue more voice over work. From the moment I walked through the door I was treated with genuine care and concern for my fear. Their “above and beyond” customer satisfaction and personal interaction is rare to find nowadays and it was refreshing compared to the “just do enough” or the mediocre customer service attitudes of today. They did everything they could to get my files back and they did! What a joy to have a locally owned and operated company like this in our community. I found Computer Geek to be dependable, trustworthy and affordable along with a reasonable turnaround time for my repair. They were passionate when it came to making me happy. With the exception of TripAdvisor, I seldom write reviews and it’s mostly because I have a hard time finding the time, but it was important to me that these guys really deserve to be acknowledged for what they offer which is rare to find these days. I can’t thank them enough. Rachel Nevada-Birmingham Michigan