Client Reviews on Bold Commerce

    • 4.8
  • 66 Reviews

Most helpful positive review

0 people found the following review helpful

By Heather Magee Jul 08, 2019

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Most helpful critical review

0 people found the following review helpful

By Zee Schwab Oct 08, 2019

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Feedback:

Still waiting on their team to remove code from our website.Their remaining code has caused inventory suppression and made all products unavailable to our users. As a result our website is temporarily useless. Their customer service has not helped at all, they keep delaying services by 24 hours.I do not recommend this app.

Feedback:

Have used this service for two years without an issue. Recently the look of the checkout portion was not appealing to my investors, so I made the change out. As a longtime customer spending $ monthly, I'd have thought they would help me get rid of the code that stuck after removing the app, but no.I have been on a run-around for a week now, and there is code left all over my site. For some reason my stock went to zero on shopify even though stock isnt being tracked. Seems like a bold bug.Called and waited on hold forever, sent emails, and left voicemails. Smack in middle of a workday, and no escalation or help. I have lost tens of orders because of this. Gobsmacked and annoyed as all hell.

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Never been here

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Friendly team who is passionate about what they do. However, their systems are unable to handle high-traffic websites and is slow to find solutions to urgent issues my business has had.

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I was not there buying something, but it looks like a good place to work.

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Amazing App that makes bundling super easy and gives a professional look to the store. Also they have a great support team! shout out to (Mohit) for the flawless support when I needed it :D

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I am in the process of creating a print on demand store and am an extremely passionate print engineer being associated with it for over 22 years.The "vistaprints" of the world have created print websites with online design tools that allow a customer to create their own printed material using a design tool in a browser window. However, everyone is either not a designer or not necessarily adept at designing / layouting artwork in a browser window.I wanted to create a method and service for those people who are not comfortable moving their text and graphic around on a template and then placing an order. This for those who see a template, like it and then say here is my text and here is my logo and here is my image, put it together and print 250 pcs.This is where Product Options made me do just that - ask them for their text, logo, image, open file, artwork, just about anything they want to send to me to incorporate into the design template shown in my product page. Then my design team gets into action retrieving the information from the Product Options form on the order page, incorporating that information into the design template using a professional desktop publishing software and viola - we create print designs which are free of errors, no text close to the edges, high resolution files and printer friendly artwork which results in beautifully printed products.So thanks to Product Options and Shopify that i am in the process of taking my print shop online.The absolute best support services I have experienced. Had all my concerns addressed in 3-4 days.At first it was intimidating that almost every mail was from a new person but in the end inspite of different agents the overall experience was extremely cohesive with multiple support agents co-ordinating amongst themselves to give a seamless experience to the customer.You have me hooked for life as a customer.

Feedback:

My customers are actually excited about earning rewards again. For some reason I didn't find this app right away and ended up trying like, EVERY OTHER REWARDS APP IN THE APP STORE. How I didn't even see this one in this hunt is beyond me. But all the others... total damn duds. Glitches, oddball calculations, not accurately crediting customers. Total stressful mess that I was ready to throw in the towel on the whole thing. But I decided to do ONE MORE search for an app and found Loyalty Points. It's been aces ever since. I just added it so it hasn't created new sales just yet but the buzz is great in my facebook customer group. They are excited to get started!

Feedback:

Been using product options for a while, its so flexible to build up awesome options especially when ypu have unique products and services to offer, the support team is so helpful and glad to always help and suggest what is best to do for your options functionality.I truly feel like these guys are my business intelligence partners. And just by looking at their other apps I come to rwalize how much i can really help my business grow with all their apps.Thanks a lot guys, i really give awesome reviews to those who deserve it. Not just those who claim it ✌✌✌

Feedback:

We love the Bold Upsell App! We've been playing around with it for a couple of weeks and it starting converting right away. Bold have the best apps and they are easy to install, set-up and use! They also provide excellent customer service. Very satisfied!

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