Client Review on BoxCast, LLC

Feedback:

Absolutely horrible customer service. I have used the website and service twice to watch a basketball game.. . Both times from the same school, used the same device, from the same internet service, and had two different results. I tried to get my refund based on principal only because of the inconvenience of having to log in and out of their website. A screen would pop up stating their system was having technical difficulties yet when I stated this, Their response politely blamed it on everyone else but themselves. I work in customer service everyday, I'm completely disappointed in this company's efforts.