Client Review on The Bradford Group

Feedback:

I have most of a Nightmare before Christmas calendar collection. I just need the calendar and two figures.I contacted the Bradford Exchange to ask if it was possible to order the three items above- yes no problem.I called the next day to place my order and was told that I have to buy four figures- I explained that I had already been called and told that I could order two- put on hold and told "computer says no" I asked to speak with a manager and was put on hold again. I was then told a manager would call me in 48 hours.If you look at the way this collection is shown on the Bradford Exchange website it is very unclear and you would think that it all comes for the price shown this is not so and two figures are sent for additional payments on a contract. It’s very unclear and is almost certainly written this way to confuse people into buying a VERY EXPENSIVE collection and with no way out- i.e. you can’t send it back when you find out.As a previous customer of this company its terrible to see them trying to rip off customers. Think very carefully if you want to do business with this company.