Client Review on CalAtlantic Homes at Sentiero

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Sales Counselors: Lilly Palares-Norman and Larry DeAndreaConstruction Supervisor: Cody BarlowConstruction Manager: George DeanClosing Coordinator: Caraesa HayesSettlement Officer: Stephanie GreenHome purchased February 2016 with Ryland Homes (RH). Subdivision Sentiero in Queen Creek, AZ. CalAtlantic (CA) is RH and Standard Pacific Homes merged. This applies to all companies in existence as they interchanged company names several time during the home buying process. CA is a series of complex shell corporations created by lawyers that have an administrative staff. Actual physical home building related products and services are contracted. You cannot find CA listed as a homebuilder in the Arizona state registry. CA is not classified as or regulated as a home builder. The contractors are listed and regulated. CA is inducing sales on their former or implied reputation of being a quality home builder. Do not be fooled into believing it is a company that has it’s reputation to maintain and cares about the homes it delivers to buyers. Arizona protects buyers rights during and after the home construction process and has strict well documented building code standards with associated complaint, arbitration, and legal processes to advocate for the buyer. All free to state residents. Research Arizona Registrar of Contractors BEFORE you buy. Other states or localities may have something similar. CA tries to hide from reviews but you can see some reviews at BBB, States Attorney and other consumer websites. Use this home contractor if you want the following: • Low quality, non building code compliant home overpriced as high quality building code compliant home • Being coerced by marketing bait and switch tactics of the sales counselors - do not trust these people • Waiting up to two years for your home to be completed from purchase contract date without recourse or refund stated in contract • Being given 15 days notice of home completion as stated in contract • Being given 5 days notice of non negotiable home settlement date picked solely by CA stated in contract • Being charged $100 per day beyond CA designated settlement date even if CA is unable or unwilling to perform under the contract • “Buyer assumes a risk of losing such monies (deposit) if seller is unable or unwilling to perform under the terms of this contract” stated in contract • Construction Supervisor lying and being disrespectful to you, your family, and providing a very unpleasant customer experience • Construction Supervisor with strong odors of tobacco and alcohol during meetings • Construction Supervisor who takes calls, leaves, and generally is not attentive during scheduled in home meetings • Construction Supervisor not showing up for meetings, not following-up, and generally being derogatory when questioned about it • Construction Supervisor arguing over obvious missing, damaged, or non building code compliant items during home inspection • Construction Supervisor delaying repairs to after closing when it is a warranty item, so you have to suffer that process • Construction Supervisor not following the documented CA processes or providing information as required to the buyer • Construction Supervisor trying to lie to and coerce you into signing forms saying all was delivered perfectly and you are totally satisfied • Construction Supervisor who is not knowledgeable about state and local building codes • CA and Construction Supervisor trying to prevent professional home inspection and buyer inspection prior to home closing • Completion date rescheduling several times with no respect of your time or commitments• CA using scare tactics such as referring you to their legal counsel when there is a construction related dispute or issue• CA using delay and defer tactics when you try to report defects prior to closingFind a reputable home builder that has it’s own employees complete all processes before, during, and after the home is constructed.