CalAtlantic Homes at Sentiero
Client Reviews on CalAtlantic Homes at Sentiero
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Sales Counselors: Lilly Palares-Norman and Larry DeAndreaConstruction Supervisor: Cody BarlowConstruction Manager: George DeanClosing Coordinator: Caraesa HayesSettlement Officer: Stephanie GreenHome purchased February 2016 with Ryland Homes (RH). Subdivision Sentiero in Queen Creek, AZ. CalAtlantic (CA) is RH and Standard Pacific Homes merged. This applies to all companies in existence as they interchanged company names several time during the home buying process. CA is a series of complex shell corporations created by lawyers that have an administrative staff. Actual physical home building related products and services are contracted. You cannot find CA listed as a homebuilder in the Arizona state registry. CA is not classified as or regulated as a home builder. The contractors are listed and regulated. CA is inducing sales on their former or implied reputation of being a quality home builder. Do not be fooled into believing it is a company that has it’s reputation to maintain and cares about the homes it delivers to buyers. Arizona protects buyers rights during and after the home construction process and has strict well documented building code standards with associated complaint, arbitration, and legal processes to advocate for the buyer. All free to state residents. Research Arizona Registrar of Contractors BEFORE you buy. Other states or localities may have something similar. CA tries to hide from reviews but you can see some reviews at BBB, States Attorney and other consumer websites. Use this home contractor if you want the following: • Low quality, non building code compliant home overpriced as high quality building code compliant home • Being coerced by marketing bait and switch tactics of the sales counselors - do not trust these people • Waiting up to two years for your home to be completed from purchase contract date without recourse or refund stated in contract • Being given 15 days notice of home completion as stated in contract • Being given 5 days notice of non negotiable home settlement date picked solely by CA stated in contract • Being charged $100 per day beyond CA designated settlement date even if CA is unable or unwilling to perform under the contract • “Buyer assumes a risk of losing such monies (deposit) if seller is unable or unwilling to perform under the terms of this contract” stated in contract • Construction Supervisor lying and being disrespectful to you, your family, and providing a very unpleasant customer experience • Construction Supervisor with strong odors of tobacco and alcohol during meetings • Construction Supervisor who takes calls, leaves, and generally is not attentive during scheduled in home meetings • Construction Supervisor not showing up for meetings, not following-up, and generally being derogatory when questioned about it • Construction Supervisor arguing over obvious missing, damaged, or non building code compliant items during home inspection • Construction Supervisor delaying repairs to after closing when it is a warranty item, so you have to suffer that process • Construction Supervisor not following the documented CA processes or providing information as required to the buyer • Construction Supervisor trying to lie to and coerce you into signing forms saying all was delivered perfectly and you are totally satisfied • Construction Supervisor who is not knowledgeable about state and local building codes • CA and Construction Supervisor trying to prevent professional home inspection and buyer inspection prior to home closing • Completion date rescheduling several times with no respect of your time or commitments• CA using scare tactics such as referring you to their legal counsel when there is a construction related dispute or issue• CA using delay and defer tactics when you try to report defects prior to closingFind a reputable home builder that has it’s own employees complete all processes before, during, and after the home is constructed.
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I honestly don't remember this place. 3 stars. I'd remember 5 stars.
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I placed a service ticket after being in my new house for two weeks. It took Chad about two weeks just to come look at what needs to be done. When he scheduled the trades he didn't schedule or bother contacting all the trades that he needed to. I finally after keeping on top of Chad as much as I could because he wasn't taking care of things, I just snapped. I told Chad I am filing a complaint and I don't want to work with him anymore. This was on December 3 almost three weeks since I made the service request. There is paint, glue and grout all over the floor and other surfaces. The bathtubs and bathroom countertops have glue, caulking and who knows what else all over them. These are the bigger things. There are a few smaller things that I don't have space to list. I do have a full complaint on the Consumer Website. I told Chad in a voicemail that I'm completely unhappy, disappointed and do not want to work with him again. The next day he called me trying to play it off as he didn't know what was going on. I got a phone call from Allen, Chad's boss that day as well. When I voiced my concern I was cut off and told to forget about it and to move on. That Chad dropped the ball and things happened. I don't see how that is when I kept calling and texting Chad. It was a case of someone not wanting to do their job. I personally didn't like Allen's attitude but I was at work and decided it wasn't worth arguing if things will get done. The 14th of November all the trades were supposed to be at my house between 8AM and noon. The fiberglass guy showed right around noon. This caused a problem because I wasn't expecting to have to be home past noon. I stayed home until 2PM an extra 2 hours and things are still not done. I text Chad and Allen to let them know a few things. One is that Chad didn't drop the ball he royally "F" up. I got a call from Allen telling me I shouldn't speak that way to his guys. Well. Allen why did you call me when it was the past? It happened get over it and move on....I completely and totally agree with the 77 negative complaints on the Consumer website. I am over a month since making my complaint and still waiting for things to be done.Allen is rude, lacks understanding and compassion. He tried to manipulate me into thinking how grateful I should be for what they have done. HAHAHA!!! This is a brand new house should be clean no paint, glue and grout everywhere. It should definitely have things that are working and do not need to be replaced. Lennar needs to understand who concerning it is for a home owner to buy a brand new home and have all these issue. Not try to manipulate someone into thinking that they should be grateful that something got done but not all of it. Lennar still needs to come back and finish. I wonder how long this will take them now. I gave them two dates. I should be charging them for my time and getting some money back because I definitely didn't buy the home that I thought I did.
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Very Beautiful Homes! Looks like the price tag would be steep! Also, In the early stages of the the subdivision! Plenty of empty lots still available!
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Built homes before by far a quality builder. Great sales team builders and price.$$$ is always a key especially lot size and sqft for $$$.
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