Carolina Restoration Services
Carolina Restoration Services Reviews
Nicole Hussey
1 contributions
0 helpful votes
Overall Feedback:
I had a significant loss at my home last year, which Carolina Restoration repaired. Late last month we discovered a possible problem with their completed work. CRS stood behind their work, readily admitted responsibility and put things back together quickly. Eric Ambrose was the project manager, he went out of his way to meet a deadline we had. Mike and Jermaine performed the tear out and monitored the water / moisture extraction. They were communicative about what was going on and what to expect. They were also so tidy, cleaned, swept daily, professional and easy to work with. Charlie Beard performed the repair following the water extraction . He is fast, efficient, when he arrived each morning he worked diligently and efficiently effecting the repairs. I am impressed by his work ethic and efficiency. Charlie too was professional, easy to work and so very organized. He pulled all the stops to have our home completed before our deadline. Charlie cleaned where he was working daily and made sure we were in the loop about his schedule, updates on the repairs. Charlie arrived daily exactly when he said he would. Eric Ambrose was instrumental in getting the repairs completed quickly. We had house guests scheduled shortly after this problem came to light. Eric understood our situation and supported the crews in meeting the deadline.Our family values honesty, ethics. I think it would have been easy for CRS to dispute responsibility for this most recent problem. It says a lot about CRS as a company by their taking responsibility for this issue and standing behind their work. They did not give us a hard time nor did they drag their feet in determining responsibility. I would not hesitate to call upon CRS to repair our home in the future. Thank you for a job well done.
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