Client Review on Casa Palmera

Feedback:

I wanted to warn any and all possible in patients that may decide to check in to Casa Palmera detox facility. I took my 21 year old daughter to their intake appointment. Their first point of contact was Jessica. She was extremely rude and unwelcoming. There was I must say a very sweet intake nurse that took my daughters vitals on prepared her for the visit. Her name was Akara. She was the only shining light that represented this facility. The next contact was their Director Dr. Marci Allen. She was not compassionate. Very Cold. Had no business working in a facility that centered around drug addiction. She was Negative. Rude. Mean. Basically the last person you would expect to be the Director and Doctor at a Drug Rehabilitation Facility. Long story short, after waiting 2 weeks out of town to prepare my daughter to agree to go into a rehab facility for her Heroin Drug Addication, she ended up running away from the Facility due to the demeanor and unprofessional conduct of Dr. Marci Allen who in my opinion is not qualified to work in the health care profession for such a serious disease that is a national epidemic and a life or death desicion to agree to check into an inpatient facility. If God Forbid my daughter passes away or if anything happens to her during this time that she is not with me due to the negligence of this Dr. Allen, I will personally orchestrate a petition to have this Dr. removed from Casa Palmera's facility. I strongly feel that the health and well being of all of our children as well as all of the suffering addicts in this county should not be subject to such horrible treatment as we received today at the hands of this Doctor at Casa Palmera. I have already filed a formal complaint with my health care insurance, Managed Health Net, and have asked for them to discontinue working with this facility immediately so that other suffering addicts don't fall into the same hands that my daughter did when she was so vulnerable and scared. Please reconsider your choice of admission AFTER reading this review. thank you