Client Review on Citynet, LLC

Feedback:

Horrible. My cable and Internet got switched over to citynet without my knowledge. Today my cable and Internet services where shut off, it took me a minute to realize due to the severe storms in my area. When I called my apparent new Internet provider,I explained that I had no knowledge of the switch and would pay on the 5th. Their night shift customer service representative Brian S. proceeded to tell me that I he would not resume service until the 5th and have it automatically cancelled if I do not pay. What really got me, was that when I asked him if he valued me as a customer. He told me no sir you are not a valued customer. 100% satisfactory customer service, this was The Worst customer service experience that I have ever had.