Major Clients:
Confidential
Revenue:
Est. $1 Million
Year Founded:
2012
Pricing:
L
Fulltime Employees:
1 - 10
Primary Services:
Web Design
Active Clients:
10+
Secondary Services:
Web Development
Client Retention Rate:
89%

Major Clients:
Confidential
Year Founded:
2012
Fulltime Employees:
1 - 10
Active Clients:
10+
Client Retention Rate:
89%
Revenue:
Est. $1 Million
Pricing:
L
Primary Services:
Web Design, Web Design
Secondary Services:
Web Development
Social:

About - computerassistance.co.uk

154 Oxford Road, Oxford | England, United Kingdom

computerassistance.co.uk Reviews

Helpful (0)

Gary Bloom

1 contributions
0 helpful votes

Negative Review

October 22, 2019

Reviewed on Oct 22, 2019

Overall Feedback:

Oh dear. Like Brexit on a bad day. Communication is the biggest issue.Wrong messages. Inaccurate reporting. Told my laptop was ready but work not done. Not even close. They have not grasped that if you’re charged for a job customers want it completed.. I’ve always had the sneaking suspicion that l that the counter staff are frightened by the tekkies who display a ‘f .... you’ attitude. There is an unfriendly ‘no can do’ attitude and the shop has a ‘ repair prevention’ feel to it with lots of teeth sucking on presenting your laptop. Best of all was how the counter staff proudly tell a new customer how busy they are and not to expect any repair anytime soon. THEN HIRE SOME MORE PEOPLE and stop blaming customers for how busy you are. The absolute gold star of bad customer service with lashings of arrogance.

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