Cooper Chrysler Dodge Jeep
Client Reviews on Cooper Chrysler Dodge Jeep
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Earlier this week I called and spoke with one of their used car salesmen about a white used Ford Explorer they had for sale. I inquired if there were any issues with the body, engine, transmission and if the vehicle was a non-smoker vehicle. He said there was no issues with the vehicle. I told him I was in Spartanburg and that I would need to leave work early to get there before they closed. I drove 70 miles round trip to see the vehicle. Test drove the vehicle and when I stopped down the street to check the vehicle, I found multiple rust spots on the roof of the vehicle and when I opened the back lift gate, there was white over spray up at the top near the rear window that made it evident that the lift gate had been replaced as the interior color at the top was not white. The headliner was falling down as well. No wonder used car salesmen continue to have a poor reputation. Terrible customer service with a lack of honesty and integrity.
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Excellent service, polite and knowledgeable staff!
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I was trying to buy a truck from here and they sold the truck out from under me without calling me or letting me know what was going on. I had to call them 3 times just to try and figure what was going on. Do not recommend.
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Good people.
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The commitment to communicating updates and promises kept, as well as fixing your car is awful. My car was there for 3 weeks and 2 days. I was told I'd get phone calls and never received any. For those weeks it seems my car was on the backburner. No one gave me the impression that it was being worked on AT ALL. The day I went to the place to check, I was told an hour. We came back in a hour and a half to no positive results. I was told my car would be delivered the next morning after they called and I paid for it. I started calling after 10 a.m.and couldn't pay til after 2. At 4 they stopped answering my calls and I had my father call. He tripped them up in so many lies. I finally got my first call to say were finally on the way. They had someone DRIVE my car to me!!!!😡😡😡😡 What happened to towing? That's miles being put on my car, someone I didn't authorize to drive it, and my gas being used. How do I know he drove straight here? What if he'd had an accident or hit something? I'm calling better business bureau in the morning!
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Professional staff fixed my car in a timely manner
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Great job to Bert Fields and to the Finance dept. Ms. Debbie. You made my daughter's buying experience a great one. You took care of her as a customer and did not try to bamboozle her because she is a female. Worth the drive.
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Local nice clean
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Purchased 5 vehicles and was never disapointed. I will always do buisness here
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Big Boys Restraunt .
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