Client Review on CQ Services, Inc.

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My husband brought 2 laptops in to be fixed. They said they would let us know if they would be able to fix them. Days went by with no word on my laptops, so my husband called to find out what was going on, no answer. The next day same thing then the following Monday and Tuesday no answer I decided to call from my work phone a number not associated with us and our laptops, and recieved an answer first try. The woman on the phone was very disrespectful and simply said that we got no answers to our call because they have "been busy". When I asked of the status of my laptops she stated that they "hadn't even been looked at yet", my displeasure with the situation was evident and her response was "we have been busy, I told your husband it would be a week". Which might I add no such conversation was had! Bottom line their customer service is severely lacking and they mysteriously not too busy to answer their phone when you call from another number. I would never recommend this business and advise everyone to use caution.