Client Reviews on Custom Shirts & Signs

    • 3.1
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By WJLX 101.5 FM Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Info Micron America Jul 21, 2019

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Feedback:

We love the girls at Custom Shirts and Signs! We have used them to letter and logo our radio van, t-shirts, koozies, etc. Very friendly!

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Great place good prices

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Work was not performed as requested. Requested embroidered personalization on my unborn son's hospital outfits & diaper bag. Vinyl was applied instead of embroidery & totally ruined all 4 items. Fonts, colors, & sizing of personalization were also all wrong. Owner & employee were EXTREMELY rude about the entire situation & not once even offered a simple apology & refused to make this order right. When we refused to pay for the work performed since it wasn't what we requested, we were told that we would not be given our merchandise back that was purchased elsewhere until we paid. Had to repurchase all 4 items & take them to a different shop to have personalization done, costing us over $100 for a mistake that was not our fault. Will make sure EVERYONE knows the HORRIBLE work & customer service we received from this establishment.

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This company ordered a machine from us through amazon and decided to return it stating it was mistakenly ordered. The return package came back to us today to see that it was swapped up with an older Chinese machine that was broken. I called to speak to the person that placed the order and the lady hung the phone up on my face. Very unprofessional and not human like the way they went about it. I would hate to see what they can do to there customers.

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I specifically requested 8 separate 3.5" inch strips of vinyl cut, this way they could be applied as striped. Instead I recieved 8 strips on two sheets making it impossible to peel off one at a time let alone use it for my intended application. They were also 3.75" in width. When confronted with these concerns the only thing they could say was and I quote, "Well you've already paid for them." I refuse to do any more business with them...the lack of professionalism, and poor listening skills and the carelessness have left a foul taste in my mouth. So much for trying to support small hometown businesses.

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I work there

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These guys are great, got everything we needed on time and exceeded our expectations by a mile! Thank you for all you do!

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