Client Reviews on CVS Health Corporation

    • 3.2
  • 30 Reviews

Most helpful positive review

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By Lynn McCray Oct 19, 2019

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Most helpful critical review

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By Luna Estrad Jul 19, 2019

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They always have my meds ready and waiting for me. If there's a problem they do everything they can to fix it.

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Nam was absolutely helpful in the process of getting passport photos so quickly and even got a $10 off discount opening a CVS account! Super. Thanks!!!

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Very friendly staff and store is well stocked.

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Mirna the manager was super rude. Attempted to return a phone charger (without a receipt) after purchasing the wrong one from another CVS and was told with an attitude it could not be returned. Informed her the buyer used to work at CVS, purchaser asked why it could not be returned as CVS will accept items from other CVSs. Mirna scanned it and said it’s “DC” and when purchaser said “what does DC mean” and Mirna’s response was “didn’t your work for CVS, you would know”. She only answered the question asked. There was no communication. She was rude. She started off as if coming to the front was an inconvenience to her. Communication and customer service will take you a long way in life.

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On two different instances, I have received incredible customer service and kindness from, of all places, a CVS in the heart of downtown San Diego.Sonny, the pharmacist, was of great help, and possibly assisted in saving my life when I was stung by a bee on the trolley. I am anaphylactic and didn’t have my Epinephrine pen with me. He gave me a dose of Benadryl that slowed my reaction and sent me on my way to the hospital, for free. His kindness and assistance likely saved me from going into full anaphylactic shock before reaching the medical attention I so desperately needed. I can only imagine what the staff here deals with, but they are consistently kind, helpful and caring. I’m blessed to have encountered multiple employees at this CVS who were willing to help me in times of serious need. I am forever grateful to the employees who, in my opinion, are the best representation of a massive drug store and pharmacy chain.

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ME E N C A N T O!!!😇😍😃 😀😁😄

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Selection in the beauty dept is good. The security staff and manager need to focus on keeping people safe rather than targeting shoppers.

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The CVS at the corner of 5th and C street, is an excellent store to shop at ; I've never never had to wait for more than a couple of minutes to get served.The associates there are wonderful people who are all willing to go out of their way to serve their customers, such as myself. They always have a manager on their floor-and their managers are really nice hardworking gentlemen, who are often on the floor working with their store's associates. I've met several a few times and they are always very concerned, in regards to the wellness of their store associates, as well as their customers too!They have the necessary security guards, as do most all inner city department stores. Their store security guards are also their to help you, so stop by and say, "Hi" to them. At times their job is quite difficult, due to the high influx of transients-a few of these individuals are looking for "a five finger discount," so if you see something, say something! In the long run, it helps to keep store prices lower. This store is always very clean and all items - especially weekly sale specials - are always in stock. They also have a large selection of "health foods" that have no preservatives and are gluten free ; they carry vegan juices and other drinks and foods too. They have many sales on different items that are often sold at lower prices than in other competitive stores throughout this sector of town. They also ring out plenty of 30% to 40% single item coupons, especially when you use you CVS red card.You can find just about any household necessities that you might need in this store, as well as most anything else that you need. There is also a nice pharmacy that is open during regular business hours ( If you live in this area and want 24 hr. pharmaceutical service, the closest store is at 313 Washington St.in Hillcrest ).Their pharmacy is generally open from 9am to 7pm however, on several days, their hours vary a little. They usually carry most all medicines that you might need but, if a medicine isn't in stock, it generally takes a day or sometimes less to get it for you.If you have an unrefillable "classified state or federally regulated prescription," it sometimes helps to call your doctor and leave them a message ahead of time however, once they have your name in their computer system, it makes everything a lot easier for youOh! Oh! It's time to go. I often write my reviews while I'm watching the SY-FY Channel. It's 12:30am and it's time for "Mad Max Beyond Thunderdome" on COX Cable. They are always asking me "if I'm still watching...? Heck! I'm just about always bloody watching...something?"Well? I'm just a raggedy man. I don't have any money. Eventhough I don't run this town, maybe they'll cut me a deal and give me "On Demand" for free, or at least let me watch the free "On Demand" movies for free? Did I get that one right?This team of pharmacists is one of CVS's best : Their customer service is utterly outstanding and they honestly care about you. It's a guarantee that you can take from me and I've dealt with and written about customer service issues for decades.They are conveniently located at the corner of Fifth Ave. and C Streets, where both the Blue and Orange Trolley Lines stop, as well as where the #3 and #120 MTS lines connect.Just think? Next time you're there, we might meet eachother?I wonder. I waa, waa, waa wonder, why Google Maps let's me get away with these shenanigans?

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The pharmacist in the back is the greatest!!!!

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Not professional at all. Very rude.

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