Client Review on Dale's Signs

Feedback:

I am the install manager for an out of area national sign company. I used Dale's in the past and had a decent experience with a guy named Chris that used to work there.... But they have went way down hill since then. I call in a service call with these guys for my prime client. They say no problem, should get to in within a few days. A week and a half passes and my client contacts me to see WHEN the work will be done. So I reach out to them to see what the hell was going on and was told they are not going to be able to do it...... Not being able to do work due to schedule constraints, etc is no problem. You just got to say so upfront. Saying you are going to get it done and not delivering with ZERO communication until I have to call YOU is just bad business. I really hope you guys get this in check while you still can. A bad reputation in this business can stunt your growth forever.....