Client Review on Designwise

Feedback:

I applied to live in this apartment complex about 3 months ago and paid my application fee of $60. I ended up choosing a different option for living, ultimately sending an email to management saying, "we (my two roommates and I) will not be choosing Arch Street Homes to live here." Thinking everything was okay, because I did not receive an email back from Arch Street management, I went back to my daily routines.This week I got a call from a collections agency saying that we were charged $150 for holding the apartment at Arch Street, yet we never asked for the apartment to be held. I called management after hearing this, took 10 times before they finally answered, and was automatically welcomed with an ill, rude manner. Management told us that we were told we were "Lucky" by management that we were not charged with an extra $200 fee that was supposedly waved. Arch Street never once sent any of us an email instructing us to pay this. Be careful if you apply here, and read the fine print if you happen to apply. These apartment homes are extremely nice and affordable, but the management makes it a total pain for living here.