Client Review on Dickson Graphics

Feedback:

Awful tint job & TERRIBLE customer service! Got my car back & was told the usual "dont roll windows down, tint will be 100% cured in 3-5 days". It was raining when i picked my car up so i hopped in & drove right home & parked in the middle of the yard so it could get good sun on it to cure the tint after the rain passed. Went to check out my tint after the rain & i had a HUGE scuff across my bumper! Called the next morning to complain and the man was very nice set up an appt for the next Sat to look at it & start a claim to see what could be done. Called back 2 days before the appt to say my tint should be cured by now but it has huge bubbles in my back window still. Gentleman said no problem you have a LIFETIME warranty we will fix it at your appt even if we have to strip it off & redo it. Saturday comes, I drive the hour to my appt & a different man comes out to look at my car. He tells me all he has to do is heat the tint with a torch & smooth it out-easy enough-not! Claims he doesnt have time to do that even tho i have an appt & tells me to call back in a MONTH if im still unhappy. Of course ill be unhappy bc its already cured so nothing is gonna change! Looks at my bumper says i must have done it & he's not filing a claim. I said this is not what the other man told me would be done to fix my problems & i wont ever recommend them again and left. Later he & his boss BLOW UP my phone telling me that if i take them to small claims court or write a bad review they will sue me for slander. Never asked for them to comp my tint job, just wanted it fixed under my warranty bc i paid for it to be done right. Also said id happily apologize & retract the bumper complaint if they could show me the "video evidence" that it was already there. No one could show me the footage (claimed they cant release that to anyone) & the manager wouldnt even meet with me that day about my tint.TERRIBLE TINT JOB AND PISS POOR CUSTOMER SERVICE!