Client Reviews on doPublicity
Feedback:
Harassed by the owner on the phone. He wouldn't answer my calls and voice mails but after I wrote a review regarding customer service he called me immediately afterwards, told me that he will not help unless I pay him the technical support fee for his time, and hung up in my face. Terrible customer service. Reported to the better business bureau
Feedback:
Basically, it is good, but will need more customer-friendly services, and timely updates of its templates.Moreover, its data center functions should be augmented to cover a diversity of digital signage management at different level of operations. Its media player needs a lot more improvement in terms of ergonomic features.We have been using two display screens at our store front since 2014, but one of the two screens happen to malfucntion almost half a year. We find it hard to accommodate the DOPUBLICITY signs for menu boards that can help customers place orders, but us them for eye-catching decorations . If local service for troubleshooting were available, DOPUBLICITY will penetrate deeper into the market. One good improvement DOPUBLICITY has made is to enable REMOTE VIEWING of the display screen on their clients' individual wegbsites. This is good pulicity in faavor of the DOPUBLICITY and their clients as well.For this sole reason, I rate and give one more star to DOPUBLICITY. Keep up the good work.
Feedback:
Best Product and best customer service.
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