Client Review on ET Internet

Feedback:

This is the absolute worst telecommunication company I have ever had to deal with. If there was a minus star I would give them that rating. When people from my business try to call the Albemarle area we get frequent recordings that say “all trunks are busy”. This goes on for hours on end. I have not been able to return a call to a client this morning who needed to know about her insurance policy before she went to her doctor. Twice I got a call that her number was disconnected and I know that is not true because I called her back on the number she called me from. I tried 10 times to reach her between 8:30 and 11:10 am. If I was a customer in this area, I would be seeking out alternative options like vonage.