Client Review on embroidme-brookfield.com

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Absolutely terrible customer service! Spoke to someone who was very nice on the phone about getting a couple scrubs embroidered. I sent them my logo as requested and asked them to contact me with any more info they needed. I told them the scrubs would be in a few days and I would drop them off. I come to drop them off and find they CANCELED my order without contacting me and then complained that my order wasn’t large enough for them. Apparently they want orders over $16,000... not just $50.00. Little did they know that this was a test run to see how these scrubs turned out. If they were good, an entire dental office of over 20 people would be placing an order. Would NOT recommend this location. They also shoved me out the door and refused to take my business. Beyond unprofessional.Update: I’m also so sad to see your response. I was never asked for a deposit and I would have gladly given you a full payment if I was asked. I stated in my original email that the items were being shipped to my house and it would be 2 weeks before I even had them to drop off. When I came to drop them off there were no other customers in your store and I never demanded anything. You refused my services and asked me to leave before I could even ask how we could replace the order. I would have gladly replaced the order and paid in full but I was never given the opportunity due to me being pushed out the door by your owner Brandon Haberlein.