Client Review on EmbroidMe of Palm Beach Gardens

Feedback:

This is the most unprofessional business out there! I ordered some shirts from them to be done for a special occasion! It was not a large order nonetheless they assured me it would be done in 8-10 business days. I was impressed! I call 7 business days into the order process to tell them I hadn’t received the artwork proof . They assured me my pickup date was on track and that they would follow up. When I went into inquire on my order on the promised day they told me the hurricane closed the plant where the shirts were ordered from. I said seriously you’re blaming the storm for your taking the order 2 weeks prior and never ordering them! No apology no what can we do to make this right. I then asked for the owner . The lady standing there identified herself as the owner with again no apology And when I asked if there was a corporate office she said no and offered no solution to my order they should lose this franchise as they do not value customers.