Client Review on EmbroidMe Spring, TX

Feedback:

Hi,I live right next door to this location so i decided to try it, So i walked in spoke with Nancy about making me 3 shirts for my business, I was advised yes i can do this, I just need a file of the logo, So i gave a Vector file to them which was (Easiest to convert) from what another embroider shop told me. I had to call to keep asking on the status and finally had to call to even see if my order was done 2 weeks later. I was charged upon pickup 49.99 just to "Digitize" my logo which I had already sent a digital Logo as previously stated, and then 34.00 for each shirt. I will definitely not come back here and I will go up the road to Falvel and 2920...