Client Review on Encompass Digital Media, Inc.

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Quite possibly the most incompetent company i have ever dealt with. To be fair the returns and ordering dept is great i'm sure due to the amount of practice they get. Ordered 3 items $1300 worth every single item was bad out of the box as per the technician, explained and showed how items were faulty. I believe the company is shipping out returned broken parts that they take back as cores or they try to repair and ship out as New. The warehouse facility is i'm sure in shambles and run poorly. This company is a Sony authorized facility. It saddens me to see the lack of accountability and quality that has now become the new normal.