Client Review on Erie Times-News

Feedback:

Very dissatisfied with ordering a subscription tot he paper- its very confusing and misleading. There is a base price for the subscription, however it doesn't specify how many issues for the price. Additionally, there is a extremely long disclaimer saying how "You agree that you will be charged up to an additional $5.00 for each premium edition published and delivered to you during your subscription period, in addition to the cost of your subscription." If you purchase a subscription, that should be the flat price, no up-charges at random. For an industry that is supposedly dieing, your company is not helping its cause. Make it simpler to subscribe to your paper. And I'm saying this as a younger person.