Client Review on Express Collections

Feedback:

Will take scammy looking jobs. Daily interest. They make it impossible to pay in full online if its over x amount that's not disclosed. I'm guessing it goes better if you create an account that requires you hand over information like your social and such.I'm not typing it in to weird places. No thanks. So then you call. 5 days later despite all information being verified both by mouth, by dual screen check using a link, their scam money is still hanging out in my account. I just want this nightmare over. I have 6 kids. I can't afford the original scam as it is and their helping me accrue interest despute having all the necessary info to pay it. I took a loan that takes most of our grocery money up to get this to go away since we can't afford the travel and a lawyer. They said they'll help dispute it, but as if, as if a debt collection agency is gonna help YOU. YOU are not the client. They make money off of you. With daily interest the dispute would likely take months. I just want this payment to go through so the stress can eventually end. Please either take the money, or let us know your done messing with us and we can put this behind us.Can't get verification emails. Can't get updates. I just want to be done with the original scam people, and feel like this company is helping put us in the hole further. I will update this if anything resolves aquedately.I will atleast be nice enough to say they are very nice the whole time. theres no screaming or harassment.Update: tomorrow makes a week that they've had my payment information and have not taken payment with zero updates. Sincerely hoping they aren't continuing to try to collect interest for this time considering they've made it impossible to pay in full online, and had my payment information by phone with web verification. Not quite sure what's going on. Will call them tomorrow if still no update on the situation. I'm really concerned a bill or something will get paid and make us a dollar or two short causing bounce fees or something. We dont have a lot of money, but we received help to get this situation put behind us so we can move forward eventually. I didn't wish to deal with the sum bag non registered rental company oncr I realized a lawyer and travel would cost more, and dealing with debt collection is pretty anxiety inducing. Really want this over to the point its worth half our grocery money for months to come. The lack of updates on the situation is very stressful. Not sure if its an oops at this point or some sort of game.Update today is Friday April 12. Officially a week since I gave payment info and bank auth sign. Still no updates. Still lots of confusion on why they haven't taken payment,