Client Review on FatGuyBaldGuyService

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Sent a laptop hard drive for data recovery in October 2016. Months later it required multiple emails and voicemails to get any update on recovery. Finally responded with excuses about problems with their phone system and email, promises to flag my email address for prompt response, and assurance that they were still working on the data recovery. About a month ago I gave up. Multiple emails and voicemails requesting return of my hard drive have been ignored, despite promises to respond immediately to inquiries. I don't know if I'll ever get my hard drive back, if they ever actually attempted recovery, if they lost it.... This is the ABSOLUTE WORST customer service I have ever received from any company I've ever received. DO NOT use this company.