Client Review on Fidelity SEO

Feedback:

I called to request a local financial adviser so I can ask some questions. I was promised that someone would call me back the next day. Next day came and went, no one called me. So I called again on third day. I was again told someone would call the same day. When I asked if I could have someone with more experience, he replied that he would not be a good match for me because I felt having grey hair is important???!!! Perhaps, someone needs more training before working at customer service. As for the manager, both reps promised to speak to her and so far I have not heard anything.