Client Reviews on Fresh Ink Promotional Graphics

    • 3.7
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Wesley Hart Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Ashutosh Ahuja Oct 18, 2019

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We use Fresh Ink for all our shirts, banners etc. They are easy to work with, turn your order round on time (even if you don't give them a lot of time), the work is excellent and the prices are competitive....a great local business.

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I've been a customer of Fresh Ink's for years and they've consistently provided awesome products for our dancing school. We order our uniforms every year and also frequently order additional apparel for special events. Dave and his staff are super easy to work with and very accommodating!

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Love this shop! Custom orders. Staff really helpful and patient. Excellent quality. Can't go wrong.

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Rude and unprofessionalI called this store at 9 in the morning and asked if they can print a custom T shirt by Friday on a priority request, and I was refused saying "They are fully booked". I totally respected that and hung up the phone. Later I posted a question on Facebook asking for suggestions on other places and I was suggested Fresh Ink by a couple of guys - so, I asked for another place since they already told me they're not available and mentioned it in my post..Since I was in real need of this custom T-Shirt, I thought I will give it one more try and decided to personally visit and request them to see if they can accommodate my request. I spoke to the owner and I got the craziest rudest response. He was mad at me because "I asked for someone else on Facebook saying they are were unavailable for my request". One you don’t have bandwidth to accommodate more work (and that’s fine) and then you act like a jerk because you are offended because I'm looking for other recommendations- ARE YOU KIDDING ME ? you don't shout at a customer because they asked for other suggestions!!Now, I am not a business man, but I know Customer Service is one of the key aspect of it and I am sure you learn that in business 101. Today, you didn’t lose a T-Shirt order from ‘a’ customer, you lost multiple orders from 154 customers who were willing to get their entire sports dress printed for 11 teams.Such attitudes and ego like a 3 years old can only take you so far along, just saying!

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Rude and unprofessional. If they didn’t want to did the job they could have just said it but they went out of the way to be jerks and make me feel stupid.

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I have worked with Dave on three occasions and he has provided excellent advice on the design and layout of my T shirts. He produces high quality T shirts . His prices are competitive especially if you take into account the cost of shipping that other internet T-shirt printers require .

Feedback:

Excellent business for promo t-shirts and very community focused business.

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