Client Review on freshroastedhosting.com

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This is a VERY UNRELIABLE hosting company. I am a webmaster and I started with multiple websites hosted with Fresh Roasted while they were under previous ownership. Ever since the CURRENT owners took over, my experience has been horrible. I have moved almost all of my clients to other hosting companies and the few that I have remaining still experience constant problems.First off, their customer service is terrible. You can only reach them through an online ticket system and they often take hours to respond. If you have an emergency, forget it! One of my websites crashed today. I opened a ticket at 9am and still no response at 12pm.Their email system is extremely flaky. I had clients simply not getting emails and Fresh Roasted was unable to fix them. Their response was 'the emails aren't reaching our servers.' However when I switched hosting companies, the emails magically started working again.Multiple and frequent site crashes. I often experience site crashes and website issues. I understand that this happens from time to time but it happens with Fresh Roasted often. Add that to their very slow response time on trouble tickets and it just adds to the frustration with this company.I would strongly recommend looking elsewhere for hosting and save yourself a ton of trouble. The only reason I posted this review was to prevent others from going through what I went through.