Client Review on Gilman Screens & Kitchens

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A NIGHTMARE! That's how I would describe my experience with Gilmans San Mateo so far. Our ordeal of remodeling of tiny kitchen is not over yet, disappointments with Gilmans are piling up on top of another. We received a defective/damaged Kitchen Craft cabinet. Leadtime for the fabrication of the countertop is 2 weeks longer than we were made to believe, and there's even that prospect of more delays and additional cost! The designer was out of town for a week and no one else can help with the issues we have. I asked to talk to the owner, he's not available either and never called back. Then the designer had the nerve to tell me not to get excited and that I won't get cooperation if I'm angry. That our issues ruined her week. Sure! My house is like a spa with all my kitchen stuff packed in boxes in our bedrooms, we will have no kitchen for much longer than expected so I have to take my 80+ year old parents to restaurants to eat 2x a day, which means I have to be out of the office longer than expected, plus the prospect of losing the contractor who is working on our kitchen because of the uncertainty of when they can resume the work. I have no right to get exvited