Client Review on GotPrint - Texas

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Everyone's experience is different. Mine was beyond outrageous. I paced a rush order with the next day shipping on Tuesday and made follow-up calls every single day after that, each time waiting for a representative 30-40 minutes. On Wednesday I was told everything was on time, no worries. On Thursday - everything on time, shipping out today. On Friday - sorry it hasn't shipped and next day shipping doesn't include Saturday delivery so you'll get it Monday. After getting a supervisor Saturday delivery was approved, so no problem you'll get it before noon on Saturday. On Saturday, when it wasn't delivered - sorry it hasn't shipped and no one can enter the shipping room on a weekend. On Monday at 3 pm - no it hasn't shipped but will be going out today. At this point I'm screaming. I'm already at the conference I needed the business cards for along with my colleagues, and none of us have business cards. Another supervisor got involved and the cards, in fact, were finally shipped. They were delivered at 5:20 on Tuesday evening. The quality of the cards wasn't what I had hoped for either. They were pale as if the printer was running out of ink. So, $77 for the cards, potentially thousands of dollars of lost opportunity, hours on the phone, and the end product that has to be re-printed.