Client Review on GotPrint - Texas

Feedback:

We have spent $3643.40 with Got Print since January. After multiple failed attempts to JUST get some business cards from them, they shipped us the wrong cards, then asked us to ship the cards to the right people. They had UPS label the wrong cards and they came back to us. We are now 2 weeks behind on a project. They have offered Nothing but a mere reprint and standard shipping. When I called today and asked to speak to a manager, Brenda told me there isn't one. So, how to move forward? I have staff waiting on work, 2 weeks, no product, no manager and no resolution. Utterly disappointed.Note: This is not our first time with issues, but the first time that Got Print just doesn't care.