Client Review on GotPrint - Texas

Feedback:

We started using Gotprint for printing services because the price and quality are good. We currently spend around $40k/yr on printing, we wish they had more custom printing features/services. The packaging and shipping needs more improvement. The packaging - the first few business card orders they shipped them in the standard business card boxes and then in a larger box, later orders the business cards are shipped only in large boxes that fit the order size. When we received in large boxes a bunch of cards are damage, but thats not a issue. We cant store these boxes at our sales desk because of the size. Our sales staff cant take an individual box and keep it in there car. See pictures of the box sizes, they are 12x7x8, 11x5x14 vs the 9x2.5x4 boxes Shipping - They charge shipping on each item and don't have bulk shipping. Our office is 15min away from their printing facility, and they don't allow pick up. Also don't pay for the rush production, it doesn't go any faster.

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