Client Review on Gpa Embroidery

Feedback:

I am baffled by the customer service, or lack of thereof. I filled out their online form to get some pricing on a project. I waited a few days without a response. I then emailed two different emails at the company with my logo and the specifications of a hat I wanted embroidered, still no response. I stopped by in person and they told me they needed better graphics. I emailed them from my smartphone and they looked at the graphics and told me that someone would take a look and let me know. They never did. At no point did I get any sort of quote or even a hint that they might be interested in my business. I really wanted to use a local company for my project, but apparently they aren't interested in my business.