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Last Updated April 1, 2024
Client Reviews on Gpa Embroidery
-
- 4.0
5 Reviews
Feedback:
Great service! Thanks, Nancy, I look forward to working with GPA.
Feedback:
I am baffled by the customer service, or lack of thereof. I filled out their online form to get some pricing on a project. I waited a few days without a response. I then emailed two different emails at the company with my logo and the specifications of a hat I wanted embroidered, still no response. I stopped by in person and they told me they needed better graphics. I emailed them from my smartphone and they looked at the graphics and told me that someone would take a look and let me know. They never did. At no point did I get any sort of quote or even a hint that they might be interested in my business. I really wanted to use a local company for my project, but apparently they aren't interested in my business.
Feedback:
Better than GO USA in: pricing, customer service, small business orders, local loyalty, & quality of product. Thank you for doing business right in the valley.
Feedback:
Arranged for 20 or so polo shirts to be done up with reflective logos. The first time we got them back, they weren't heated through enough and began to peel off immediately. There are also burn/melt marks all over all the shirts. We took them back to be "reheated" and some of the shirts are still peeling. Evidently, this was a training issue that was rectified.We also set up hat orders, and finalized a logo and hat model. When we went to make our first order, they told us they no longer have that hat model. They did set us up with an alternative.Having had these issues, GPA was willing to make it right and then some. We will keep our dollars local and support GPA as they continue to meet our needs.
Feedback:
On point, job done when promised
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