Client Review on Hibu, Inc

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This company is useless. Once we realized that they were not providing any useful services or holding up their end of the deal, we called in August to cancel. We paid the remaining bill of $362.31. The following month we received another bill for $34.00. We called again to dispute the bill and were told that we needed to talk to the Cancellation department. She then refused to put us through to the cancellation department. After 30 minutes we finally just hung up and called back to get someone else. The next individual drug her feet on getting us through to the cancellation dept but after 15 minutes we finally were forwarded through. The cancellation person was pleasant. She managed to get rid of the past due amount and apologized for the inconvenience.