Client Review on His and Hers Hair Co

Feedback:

I was looking forward to my first appointment at this salon, unfortunately that appointment never happened. I was called by the salon one hour prior to my scheduled appointment time, to inform me that they would need to push my appointment back 30 minutes. I explained that due to having an infant at home, my schedule did not have the flexibility for a change in such short notice. I inquired if the salon could accommodate my schedule, or provide me with an incentive for the inconvenience as a first-time customer.The associate put me on hold and brought my question to the manager. The response I received was, "We do not provide discounts, you can come in at your original appointment time, but you will have to wait."I do appreciate the call to inform me that my appointment would not be on time. However, I do not appreciate the lack of sensitivity and consideration to my situation. I canceled my appointment and will not be making another due to this interaction. Too bad, so sad.