Client Reviews on Househunt, Inc.

    • 2.9
  • 9 Reviews

Most helpful positive review

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By Just Us Oct 17, 2019

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Most helpful critical review

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By Michael Frank Feb 17, 2019

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Great customer service, they have been very helpful and respond right away when I need answers. Expanding my business because of their site and their organization.

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Complete scam. Run by a bunch of low lives with no respect and zero integrity. They pretend to know what they are proposing when in fact they have next to null in sales experience and knowledge. I see a failed business in the near future.

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Appalling labor practices. In 2015 they laid off my father with ZERO notice (and no severance) after he gave the company ten years of loyal and productive service. Mike Bearden is a terrible human being.

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I think this is a great place to search for homes. I was able to go in and find several places just by the type of home I was looking for which was near the beach. I didn’t even have to go by the city since I didn’t really have a specific preference. It was the easiest and most accurate out of some of the other ones I tried out there that really didn’t give me what I was looking for.

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Great company, excellent customer service! They connected me with a great agent and made searching for my dream home so simple!

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This company is a total farce. They actually double charge you for leads that return to your website. Unbelieveable, on the rare occasion that a lead shows some potential, Househunt has the nerve to count that lead twice while still charging you full pop for all the leads that leave phony email addresses and phone numbers. More on this con job below.I signed up on Househunt with high hopes. The salesperson promised me a minimum 15 leads per month with a money back guarantee. If they call you don’t believe them, or their guarantees, or you’ll be sorry. It’s a scam!!The first month I had the service I received zero leads. They gladly took my $495 but failed to use it for a pay per click campaign, so no one came to the outdated website they sold me. After almost three months I had about half of the 45 leads they had promised for that time period. I decided to pull the plug and stop the bleeding at that point. That’s when you find out that if you cancel after the first of any month you’re committed to paying for the following month also. That way they suck another $495 from your bank account. Miraculously, after I cancelled, over the next five weeks almost 30 leads came in. Of course most of those leads had phony phone numbers, were looking for $150,000 house (this is Orange County CA where homes are $500,000) or just looky loos. Could it be they just didn’t want to honor their money back guarantee or did they want to pump up the numbers for the next sucker. Or perhaps that’s where the extra month they bleed you for comes in. That way they can goose up the pay per click campaign to avoid giving you any money back.Turns out they have a neat book keeping trick to avoid honoring their guarantee. After my contract was over, and I was almost $2,000 lighter, I wrote asking for an accounting so I could get my money back for the leads they had failed to provide me. I was still about ten leads short and at $33.00 per lead at leads I could recoup a few hundred dollars from my bad decision.Househunt had the gall to tell me that 8 of the leads provided were, and I quote, “people who performed additional searches 24 hours or more after their initial search, which again, do count toward the lead guarantee as we consider them to be better lead opportunities than those who never return to the site after their initial visit.” Really, people who don’t return to the site aren’t good leads? What genius figured that out? So, they sell you the lead once and then, if their website happens to work as intended and the client returns, they count that same person twice as an additional lead. To sum it up, this company is a total joke. They don’t deliver on their promises. The websites they sell are stale and outdated. The leads they provide are junk. But the ultimate indignity is their double dealing deceitfulness in not honoring their guarantee. Runaway of you get a call from Househunt!!!

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No luck for me or my team....maybe another pay per click company?

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Anytime I run across a review that is HEAVY on EXCUSES and LIGHT on TANGIBLE FACTS my antenna goes up. When the review is at the opposite end of the spectrum based on years of personal experience - I feel compelled to put my two cents in ......So even though my comment is a reaction to Scott McDonald’s comment, it’s really directed to anyone who is considering using the services of HouseHunt.I have used HouseHunt for my team since 2008 . . . here's our RESULTS for 2012:~ 3836 unique leads in calendar year 2012 (of which 11.575% were invalid).~ We only converted 84 of those to SOLD.~ Which equals $24,581,084 in Volume or $673,750 in GCI~ We spent 8.75% of our GCI on leads. Is that a good deal? - Let me think about that – ALL DAY LONG! Based on our teams REAL numbers to date – 2013 is going to be another great year for us and our HouseHunt leads – we’re on track to close 100+ transactions. Needless to say - we have a very happy team and I really can’t imagine being in real estate without HouseHunt on my team.

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Yet another scam "business" that promises the world in leads to agents, delivers a canned webpage, a bunch of nothing leads (literally ZERO of dozens answered the phone, emailed back - nothing - with tons of follow up too) and makes a fortune ripping off agents. Apparently I had to learn my lesson more than once when using househunt as they were the 2nd company like this I tried...if you need to "pay" for the service then IT'S A SCAM. If on the other hand the lead gen service only gets paid when you close a deal, their legit. The only exceptions to this are well established leaders in the industry that essentially charge for advertising on their sites; their rates for the advertising are much more reasonble, they don't charge absurd startup costs into the thousands and then deliver pure crap. Additionally househunt SPECIFICALLY tries to target agents that are desperate as their "feature" newsletters of stories of agents close to financial ruin and "househunt makes things happen for them!" - yea, right. If you're thinking of using househunt, RUN FAR FAR AWAY - IT'S A SCAM.

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