Client Review on Househunt, Inc.

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This company is a total farce. They actually double charge you for leads that return to your website. Unbelieveable, on the rare occasion that a lead shows some potential, Househunt has the nerve to count that lead twice while still charging you full pop for all the leads that leave phony email addresses and phone numbers. More on this con job below.I signed up on Househunt with high hopes. The salesperson promised me a minimum 15 leads per month with a money back guarantee. If they call you don’t believe them, or their guarantees, or you’ll be sorry. It’s a scam!!The first month I had the service I received zero leads. They gladly took my $495 but failed to use it for a pay per click campaign, so no one came to the outdated website they sold me. After almost three months I had about half of the 45 leads they had promised for that time period. I decided to pull the plug and stop the bleeding at that point. That’s when you find out that if you cancel after the first of any month you’re committed to paying for the following month also. That way they suck another $495 from your bank account. Miraculously, after I cancelled, over the next five weeks almost 30 leads came in. Of course most of those leads had phony phone numbers, were looking for $150,000 house (this is Orange County CA where homes are $500,000) or just looky loos. Could it be they just didn’t want to honor their money back guarantee or did they want to pump up the numbers for the next sucker. Or perhaps that’s where the extra month they bleed you for comes in. That way they can goose up the pay per click campaign to avoid giving you any money back.Turns out they have a neat book keeping trick to avoid honoring their guarantee. After my contract was over, and I was almost $2,000 lighter, I wrote asking for an accounting so I could get my money back for the leads they had failed to provide me. I was still about ten leads short and at $33.00 per lead at leads I could recoup a few hundred dollars from my bad decision.Househunt had the gall to tell me that 8 of the leads provided were, and I quote, “people who performed additional searches 24 hours or more after their initial search, which again, do count toward the lead guarantee as we consider them to be better lead opportunities than those who never return to the site after their initial visit.” Really, people who don’t return to the site aren’t good leads? What genius figured that out? So, they sell you the lead once and then, if their website happens to work as intended and the client returns, they count that same person twice as an additional lead. To sum it up, this company is a total joke. They don’t deliver on their promises. The websites they sell are stale and outdated. The leads they provide are junk. But the ultimate indignity is their double dealing deceitfulness in not honoring their guarantee. Runaway of you get a call from Househunt!!!