Client Review on Imperial Computer Repair

Feedback:

I dropped my computer off on Friday March 30 about 10:30 am for its yearly update. They told me the tech would be in soon and it should be no problem to get my computer back on Saturday. I asked how much the update would cost and the guy really didn't know he said he thought $55 but not to quote him. I called later that same day and was told the tech never showed up that day. I called the following day and was again told the tech didn't show up. The following day was Easter so they were closed. Finally got a call on Monday April 2 saying my computer was done. Went to pick it up and was charged $65 that was an increase from last year when they charged $45! Was not impressed with how long it took them to update my computer. When I brought it home I had to restart it for the new anti virus to update so apparantly they didn't even check it out after updating it! Will not be returning and I do not suggest going there. Also the sign on the door says they open at 10:00am but online it says they open at 9:00am. When I questioned the guy he said he had been meaning to change the time on the door but he kind of likes coming in when he wants to and then he can just point to the sign and say look we don't open til 10:00!