INNsight, Inc.
Client Reviews on INNsight, Inc.
Feedback:
We have been using INNsight for many years now on 5 properties and have seen tremendous ROI! Communication and deliverable's are accomplished very quickly. When we send an email with questions, we get a detailed response back within a few hours. I would recommend them to anybody looking for a great website!
Feedback:
INNsight is a great business, run by great people. Many business owners in the industry I come into contact with utilize their platform. Often I see business owners test the waters with one property and over time, they end up moving over more business to INNsight.
Feedback:
Booked a hotel room through Innsight three weeks in advance. 6 days later, I had to cancel. I called Innsight who was very helpful is making the cancellation which included an confirmation. The hotel ended up billing me, and when I called Innsight, they refused to assist me in correcting the billing mistake. They told me that I had to contact the hotel myself. I told them that I booked through them and asked them to do it and they refused. I had the email cancellation confirmation from Innsight. I had to get my bank to do a chargeback because Innsight failed to forward the cancellation to the hotel. Won't book with them again.
Feedback:
We are very pleased with our hotel website designed by INNsight. They made the process so easy. You just sign up online and they work on a custom design. We had our new responsive hotel website online in no time at all--within a month we had a great digital experience for our hotel guests. I recommend INNsight. The best part was that we didn't pay a dime up front for any design and the monthly cost is peanuts for what you get. A true winner.
Feedback:
The INNsight Team really hit it out of the park with their digital marketing efforts for our properties in the Yosemite area. We've seen meaningful increase in our direct bookings and the ROI is definitely huge. For a few hundred bucks a month, we generate tens of thousands of dollars in direct bookings. Kudos to the INNsight team for building a marketing system that actually works and is easy to use.
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