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Last Updated May 1, 2024
Client Review on Jafferson Computers, LLC
Feedback:
AVOID THIS PLACE!: Terrible place. Go to Jafferson Computers ONLY if you want to spend more money than most places, and deal with passive-aggressive thin-skinned 'techs'. It is like they must have some other form of income, because I would fire employees for treating me like the owner did sat morning, telling me I am being "too pushy", because I showed up early waiting for the doors to open to have my laptop fixed. I said Good Morning and asked him if I should wait since it was still five til 10AM =I was trying to be polite and let him know 'no rush', and he just ignored me and avoided eye contact. There I was, the *customer*, trying to be 'cheerful' to Mateen, the owner; that's his job!!!!Staff very condescending, and arrogant, and have zero sense of accountability when dealing with customers and building rapport. I tell people to AVOID this place. I also tell foreigners this is a great place to go to, if you want to experience typical 'American'/consumer 'culture'.Look BELOW, comment from Nick Mitchell -Mateen is the owner that was acting super thin-skinned talking in circles at me, he was adamant trying to victiimize himself and telling me it's my 'fault' he 'feels' pressured, because he just didnt like that I needed to have the work done same day, as I was working on a limited budget. Mateen reverts to some kind of b.s., instead of being decent, patient, and solution-oriented w/customers. No excuse for that; It was a DRAINING, VERY POOR experience at Jafferson Computers. Even if they fix something, the rest of your day will feel WORSE off.
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