Janadhi & Company
Client Reviews on Janadhi & Company
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I tried for a few days without success to fix my computer. After half an hour with Janadhi and co, they diagnosed the problem. They stayed late to fix my computer the same day and arranged to meet up with me so I could get it back quickly. Friendly, professional, great customer service!
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I’m very pleased with the wonderful service I received from Janadhi today. I was uncertain how salvageable my laptop was but Mel did a wonderful job repairing it at a reasonable rate.
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Mel at Janadhi and Company was able to help me connect and program my security system and used his remote system to fix my internet problems. I will always recommend him to all of my friends and family.
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My computer battery overheated and leaked. Mel was very responsive. He ordered a new battery, replaced it and had me up and running quickly. After replacing the battery, he took extra time to clean it up and make sure it was running smoothly without any additional charge...just to make sure I was satisfied. It wasn't very expensive to get more life out of my laptop thanks to Janahdi. He even communicated with me after business hours to get things done more quickly. Great work ethic. Communicated scope and cost well. Went above and beyond to help. The office staff was less helpful. They didn't return phone calls or get messages through. I have heard, since, there has been an employee change. I worked with Mel directly and it was a pleasure.
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I had a horrible experience! I had them price out a webpage a year ago and it was a total ripoff. It took me 5 calls to even set the meeting and then after the estimate I never heard a thing. I'm glad I kept searching and found the most awesome help in Ogden called Website Design and they have always been so helpful and not to mention a fraction of the cost Janadhi wanted to charge me. I'm trying to help everyone out there because I was blown away when I saw them on top. DONT GO THERE. Its also not even a real business location. Its Weber uptop so you meet them there and its not all they say it is. His assistant Micheal was the rudest person I have met to date and the owner was not far behind. Go to Website Design by Malan in Ogden if you really want to be taken care of!!
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Loved the quality and service. Mel the owner created my website, and was really helpful in understanding my businesses needs and goals.
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Great web designer!
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My computer had been hacked by someone pretending to be a Microsoft technician. While he was on my computer, he was remotely accessing files that he had no business in. I stopped the remote access as quickly as I could but the next time I turned it on, there was a strange login screen and behind the scenes I believed that all my data was being stolen or compromised. So I logged out as quickly as I could and called Mel who had excellent ratings on Google. He could see me that same day and confirmed that the computer had been compromised. Mel was able to safely find all my files and telephoned me to make sure what I wanted to save. As we talked he could remotely show me what could be saved and put back on my computer. After that he erased my hard drive and got rid of the hack. I had Windows 10 on that laptop but always wanted to replace it with Windows 7 so he did that at the same time. I was able to pick up my restored computer in less than a day and for a very reasonable cost, my computer is running better than ever!! Mel is very personable and easy to talk to and he is also very experienced with everything from a personal computer to a whole office or network of computers! If you go to his Ogden address, he is on the second floor in a lovely spacious office. He is now my go to computer guru and I highly recommend him if you have been hacked.
Feedback:
This review is especially for the ladies who are not tech savvy. I was referred to Mel Witharana the owner of Janadhi & Company by two dear amazing ladies I have know for years and trust. I thought my monitor for my desktop died. It blacked out and would not work at all. I was about to call Dell support and return it back where I purchased it. Then I decided to call Mel to help me. BEST DECISION EVER!! He came over at 7:30 am and fixed it. I was so impressed. Then something changed on my computer and I could not open any attachment from my emails. I texted Mel early this morning for help. He called me and helped me first download his remote software support under Contact in his website, and then added the icon on my desktop for future tech support. Mel is my tech super hero and my go to guy from this day forward. He set up Adobe and fixed it on my computer from his location an hour away, so I can view my attachments. Mind blown. I am not a techy savvy girl. Mel Witharana is the BOMB DOT COM. He is extremely knowleable and a very nice man. I would give him 100 stars if I could. I absolutely highly recommend him. You can trust him and have the confidence to call him for your any of your techy computer needs. I am sooooo happy I found him! Woot!! woot!! Thank you Mel!! You are the BEST!!!
Feedback:
Very forthcoming and honest. Only pay if your problem is fixed.
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