Client Review on Legwork PRM

Feedback:

We're using LegWork in conjunction with our Curve practice management software. We engage our patients with reminders, confirmations and reactivation - text, email and post card correspondence - on a schedule we established and can easily modify. Text and email correspondences are two way – patients can and do engage us via LegWork in scheduling conversations regarding their appointments. In addition to the custom notification flexibility via our dashboard, we can customize the communication template messages (text, email & post card). Early in our relationship with LegWork there were some minor glitches that were quickly resolved. I believe these are inevitable with this type of relationship … regardless of who you work with. The key is solving the glitches quickly and good communication. LegWork excels at both. I vetted all the key players in the space settling on LegWork because they had the features I was seeking, were transparent with their competitive pricing and had an engaging customer friendly culture. We made an excellent choice going with LegWork.