Client Review on Find Beauty Professional

Feedback:

I was there once before a few months ago and had a great experience and decided to return to get a basic trim as I am trying to grow out my hair and get it colored. First my appointment was canceled on me 2 hours prior to the time as I was headed out to run errands on my way there. I was extremely disappointed because I wanted it done before going on vacation. So, I rescheduled when was on my way back from vacation. My stylist was Michelle. She had NO CLUE what she was doing. The instructor Kate was helpful and honest but Michelle still did not follow directions. Another student offered to help her and was very kind to direct her in the right way. After being their for 4 hours I left having to make a second appointment because my hair was not able to be done in 1 visit. Not only is this twice the money but quite the inconvenience. While doing my hair,Michelle got bleach all over the back of my shirt ruining it as I saw when I got home. She burned my heck with the end of the hairbrush after having the dryer held against it. Then she just said "oops that can happen ". She then "trimmed" my hair and did not let me see the back before sending me home. As I said, I just wanted split ends trimmed because I am growing it out. When I got home i styled my hair as usual and looked at the back and was in tears. It was SO uneven and choppy. I had to trim it to even it out and fix it myself. I know this is a school but this student should not be doing hair on her own and she messed up sooo terribly. I will be canceling my follow up appointment and will not be returning. I was very disappointed and upset.