Client Reviews on Lumber One, Cold Spring, Inc.

    • 4.6
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Vienna Hansen Jun 22, 2019

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Most helpful critical review

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By Justin Stommes Feb 22, 2019

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Great service.

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Nice people. A hardware store that I didn't expect inside. Hood products

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Very friendly and knowledgeable people. All employees that weren't busy with other customers greeted me. Were able to give quote that was understandable and broken down to price for each type of material needed including hardware. They offered to drive out to my place to get accurate measurements to help with planning my project.

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They did a incredible job building and designing out custom home. Highly recommend!

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Our project was completed on time and on budget. Jim, Jack, and Rick's communication far exceeded my expectations. After speaking with one of the subcontractors and hearing that he would work with Lumber One for his future home needs, our decision to work with Lumber One was reaffirmed. Would highly recommend.

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Our shed is the masterpiece of the neighborhood !!!! Couldn't be happier with the quality and timeliness of the build. All of our questions were answered every step of the process. The actual crew building on site were extraordinary. Everyone who sees our shed asks who built it. Thank you Jack and your crew.

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We are building a home and have had a fantastic experience from start to finish. We are working with Jack Brandes and he makes us feel very comfortable with all our questions and we love his suggestions as he has an understanding of our modern likes. Thank you for the amazing work! Highly Recommended.

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Phenomenal!That's how we would describe our new home construction experience with Lumber One - Avon...Our salesperson, Chuck worked with us during the entire building process from start to finish, helping us stay within our budget.Jack, our operations manager kept the progression of our build going, making sure we were able to stick with our timeline and get everything exactly the way we wanted.Our job superintendent, Rick was AMAZING! His 42+ years of experience with Lumber One - Avon surely helped him bring everything together nicely.Now it's time to build a shed. We're getting the materials from Lumber One - Avon of course!Kevin & Renita

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We have done a few remodel projects over the past 15 years and purchased materials at Lumber One, Avon Inc. We appreciate the service and the great products sold there! We definitely recommend!

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I will gladly elaborate. Threatening to come tear the deck down before you would credit any more than $200 for the poor workmanship would be one of those issuesA deck was built for our family - shoddy workmanship lead to them coming back to redo a portion of the deck and stairs. Those were not completed. LumberOne filed a Mechanich's Lien on my parents who had been waiting to pay the other half of the bill until things were completed. Hired a reputable contractor to appraise the deck, he found $1,500 worth of repairs would be needed. Things escalated where they spent more money on their attorney fee than we were asking back. My family had been using this company for 26 years.

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