Client Reviews on Marrano
Feedback:
We purchased a home 1.5 years ago. The wood floors installed by Buffalo Hardwood are loosing their stain, warping and separating. Neither Buffalo Hardwood or Marrano will do anything to fix the issue.
Feedback:
Just closed on our Marrano house in Clarence. We could not be more pleased. From beginning to end, our phenomenal saleswoman, Debbie Okun, helped us achieve everything we wanted in our floorplan. The design center staff was second to none and accomplished the vision we had which has exceeded our expectations. The construction quality and finishing is first rate and since closing, Marrano has done everything possible to help us transition into our home. Flory/Steven H.
Feedback:
I can not begin to tell you how amazing our process has been. Every step of the way their team has always been very detailed. Every team member followed through with every promise they made. They always followed up quickly when ever we placed a call or an email into the office. They made the process very easy and not as over whelming as we though. Jackie in Customer Care is amazing. Hillary in the Design Center is extremely talented. Anthony is the man! Thank you Marrano Homes for making our dreams come true.
Feedback:
I was pro Marrano until now---in my 2nd Marrano buillt home. Until recently I have had fields in back of me. It is in the beginning stages of development and they have left a 25-30ft swale in the back of my yard. This swale shouldnt have been there from the beginning--drainage pipes should have been installed then graded over. Pipes have been placed for the new lots and ours (3 of us) have lots that look like s#$%. Comments on Marrano's fb page have been deleted, including pics of my yard, so clearly they are not concerned. For the money I paid for my home, my lot should not look like trash. There are too many builders in WNY to not choose one who cares.
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