Client Review on Masonite Corporation

Feedback:

I brought a door from this company that had a crack in the frame of the door when I brought it and had installed by Home Depot. Home DePot said they would refer me to Masonite warranty department and Masonite warranty dept. told me to paint over the crack and not worry about it. Also saying it is not a structural damage and we will be fine. So we pay $1000 for a new door that is like a use door with a crack? That's nuts! I will NEVER buy any of their doors again, ever! Now I have to go through Home Depot. What a bad experience! Especially since I paid to have this professionally installed as well. That company should have not installed this door if they saw this defect but they said that they didn't.